This is a fictional operations document. Use only the numbered source lines below.

L01. Business: Lakeside Exterior Care. This operating note applies during September 2026.
L02. Field services operate Tuesday through Saturday, 8 a.m. to 4 p.m.
L03. The phone desk is staffed Monday through Friday, 9 a.m. to 5 p.m.
L04. Estimates are sent within two business days after all required measurements and photos arrive. This is not a promise of an appointment.
L05. The standard booking deposit is 20% of the accepted estimate.
L06. Final payment is due after the customer has reviewed the completed work.
L07. Services offered are exterior window cleaning and ground-level siding washing.
L08. Roof cleaning and solar-panel cleaning are excluded.
L09. Every appointment has a two-hour arrival window. An exact arrival time is not promised.
L10. Rain may require rescheduling. The team contacts affected customers; automatic refunds are not specified.
L11. Customers should move small items away from the work area before arrival.
L12. Exception: bookings confirmed on or before September 24 for work during September require a 10% deposit instead of the standard deposit.
L13. This document does not set a price per window or provide a price list.
L14. The maximum number of workers assigned to one job is two.

First give a summary of 90 words or fewer. Then answer the six questions below in a numbered list. Cite the source line IDs for each answer. Say "Not specified" when the document does not establish an answer. Do not use outside information.

1. Can a customer call on Monday, and are field services offered that day?
2. What deposit applies to a booking confirmed September 23 for work September 29?
3. What deposit applies to a booking confirmed September 25 for work September 29?
4. Are roof cleaning and solar-panel cleaning available?
5. What is the price per window?
6. Does rain automatically entitle the customer to a refund?
